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Who We Are

Our team is at the heart of what we do

We are experts in business travel management. Our in-house specialist teams deliver an integrated, valued managed solution to your travel accommodation, venue finding and event needs. We pride ourselves on our personal and professional approach and it is our team who are responsible for this success.

Our History

1990

BookOTel Started By Simon Scott

1991

Venue Finding Added To Accommodation Service

1997

Founding Member Of The Hotel Booking Agents Association

2006

Travel Management Division Added

2007

Events Division Created

2014

BookOTel move to a brand new office

2015

BookOTel Rebranded To arrangeMY

2021

arrangeMY purchase Ellis Salsby Ltd

2022

arrangeMY purchase Event Express Ltd

Our Culture

We may be one of the industry’s leading agencies, but at our heart we are still very much the family company that was founded by Simon Scott in 1990. This means that our principal value of caring both for our clients and and our team remains deeply ingrained in our promise of an all encompassing impartial and expert service.

Caring sits alongside teamwork, respect, integrity and quality as our five core “family” values that were the original vision for the business.

As the management of the agency has passed from Simon to his son Nick, these values are still the beating heart of the business. They are reflected in the length of relationships that we enjoy with many of our clients and the high proportion of long service members within our ever expanding team in Worcester.

Our Team

We are an experienced business travel agency with clients who have been booking with us for many years.

Leadership

Nick
Managing Director
Kim
MICE & Training Administration Director
Simon Scott
Simon
Founder CEO
Jackie Scott
Jackie
Founder & Company Secretary
Sophie
Business Services Manager
Gavin Poole
Gavin
Financial Director
Anna
Business Travel Operations Manager

Sales

Jay
National Account Manager
Justin
Director of Business Development
Laura
Head of Account Management
Will
National Account Manager
Andy
Head of Business Development
Allen
Business Development Manager

Operations

Laura
Training Administrator
Nichola
Training Administration Manager
Debbie
Head of Event Management
Natalie
Venue Sourcing Consultant
Charlotte
Venue Sourcing Consultant
Claire
Venue Sourcing Consultant
Charlotte
Business Travel Consultant
Lucy
Business Travel Consultant
Jack
Business Travel Consultant
Joanna
Business Travel Consultant
Lucy
Business Travel Consultant
Grace
Business Travel Consultant
Vicky
Business Travel Consultant
Tess
Business Travel Consultant
Holly
Business Travel Consultant
Anna
Business Travel Operations Manager
Julie
Business Travel Manager
Nyree
Venue Sourcing Manager
Emma
Business Travel Manager
Zoe
Business Travel Manager
Adam
Business Travel Supervisor
Jess
Business Travel Supervisor
Ian
Group Accommodation Consultant
Bex
Business Travel Consultant
Kelly
Business Travel Consultant
Keeleigh
Business Travel Consultant
Chloe
Business Travel Consultant
Lucy Anthony
Becki
Business Travel Supervisor
Sam
Business Travel Consultant
Harry
Business Travel Consultant
Ash
Business Travel Supervisor
Jamie
Business Travel Supervisor
Jodie
Business Travel Consultant
Andrea
Venue Sourcing Supervisor
Maria
Venue Sourcing Consultant
India
Event Management Consultant
Vicky
Venue Sourcing Consultant

Accounts

Gavin Poole
Gavin
Financial Director
Michelle Davis
Michelle
Accounts Office Supervisor
Bianca Sedgwick
Bianca
Accounts Assistant
Victoria Tredwell
Victoria
Travel Accounts Manager
Lori Hopkins
Lori
Travel Accounts Assistant
Bryn Wigley
Bryn
Accounts Assistant
Rahima Akhtar
Rahima
Accounts Assistant
Julie Cassidy
Julie
Accounts Assistant
Luke
Accounts Assistant

Business Systems

Gary
Implementation and Systems Manager
Alex
Software & Development Manager

Misc

Charlotte
Executive Assistant

Associates

Jen
Associate
Joni
Associate