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Who We Are

Our team is at the heart of what we do

We are experts in business travel management. Our in-house specialist teams deliver an integrated, valued managed solution to your travel accommodation, venue finding and event needs. We pride ourselves on our personal and professional approach and it is our team who are responsible for this success.

Our History

1990

BookOTel Started By Simon Scott

1991

Venue Finding Added To Accommodation Service

1997

Founding Member Of The Hotel Booking Agents Association

2006

Travel Management Division Added

2007

Events Division Created

2015

BookOTel Rebranded To arrangeMY

Sustainability

Here at arrangeMY we care about the world we all live, work and enjoy spending time together as a family. We have strong conscious values and it’s our priority to make long terms decisions that are not only right for business, but also not at the cost of the environment either.

 

As of 2022 Stakeholder decisions going forward will always have a strong focus and emphasis on ethical, social, environmental, cultural impact and not just based on an economical basis.

 

We have a dedicated team focussing on all aspects of sustainability – the collective are known as the Green Team.

 

Our Green Team meet regularly and discuss areas of potential improvement for our own operation and for the service provision for clients, we listen, we discuss, we suggest and we continually improve our approach as new innovation gets introduced and as time progresses – we all know that our actions make a difference and we really do need to make drastic changes and vital contributions.

 

As of 2022 arrangeMY are proud to have been awarded with the ECO smart certification, a certified agency partner, which shows our commitment and position as a sustainable company.

Our Culture

We may be one of the industry’s leading agencies, but at our heart we are still very much the family company that was founded by Simon Scott in 1990. This means that our principal value of caring both for our clients and and our team remains deeply ingrained in our promise of an all encompassing impartial and expert service.

Caring sits alongside teamwork, respect, integrity and quality as our five core “family” values that were the original vision for the business.

As the management of the agency has passed from Simon to his son Nick, these values are still the beating heart of the business. They are reflected in the length of relationships that we enjoy with many of our clients and the high proportion of long service members within our ever expanding team in Worcester.

Our Team

We are an experienced business travel agency with clients who have been booking with us for many years.

Leadership

Nick
Managing Director
nicks@arrangemy.com
Kim
MICE & Training Administration Director
kimh@arrangemy.com
Simon Scott
Simon
Founder CEO
simons@arrangemy.com
Jackie Scott
Jackie
Founder & Company Secretary
jackies@arrangemy.com
Sophie
Business Services Manager
sophieh@arrangemy.com
Gavin Poole
Gavin
Financial Director
gavinp@arrangemy.com
Anna
Business Travel Operations Manager
annag@arrangemy.com
Justin
Director of Business Development
justind@arrangemy.com

Sales

Jay
National Account Manager
jaym@arrangemy.com
Grace
Account Management Executive
graceh@arrangemy.com
Justin
Director of Business Development
justind@arrangemy.com
Laura
Head of Account Management
laurad@arrangemy.com
Will
National Account Manager
willb@arrangemy.com
Andy
Head of Business Development
andyh@arrangemy.com
Allen
Business Development Manager
allenp@arrangemy.com

Operations

Faizah
Training Administrator
faizaha@arrangemy.com
Laura
Training Administrator
laurae@arrangemy.com
Nichola
Training Administration Manager
nicholas@arrangemy.com
Debbie
Head of Event Management
debbiel@arrangemy.com
Natalie
Venue Sourcing Consultant
nataliev@arrangemy.com
Lottie
Venue Sourcing Consultant
lottiel@arrangemy.com
Claire
Venue Sourcing Consultant
clairec@arrangemy.com
Katie
Business Travel Consultant
katiem@arrangemy.com
Charlotte
Business Travel Consultant
charlottew@arrangemy.com
Lucy
Business Travel Consultant
lucyb@arrangemy.com
Jack
Business Travel Consultant
jacks@arrangemy.com
Joanna
Business Travel Consultant
joannaw@arrangemy.com
Lucy
Business Travel Consultant
loul@arrangemy.com
Ann
Business Travel Consultant
anns@arrangemy.com
Tess
Business Travel Consultant
tessc@arrangemy.com
Holly
Business Travel Consultant
hollyd@arrangemy.com
Anna
Business Travel Operations Manager
annag@arrangemy.com
Julie
Business Travel Manager
juliel@arrangemy.com
Nyree
Venue Sourcing Manager
nyreeb@arrangemy.com
Emma
Business Travel Manager
emmaa@arrangemy.com
Zoe
Business Travel Manager
zoec@arrangemy.com
Adam
Business Travel Supervisor
adamb@arrangemy.com
Jess
Business Travel Supervisor
jessp@arrangemy.com
Ian
Group Accommodation Consultant
ianp@arrangemy.com
Bex
Business Travel Consultant
bexh@arrangemy.com
Kelly
Business Travel Consultant
kellyt@arrangemy.com
Keeleigh
Business Travel Consultant
keeleighe@arrangemy.com
Chloe
Business Travel Consultant
chloes@arrangemy.com
Lucy Anthony
Becki
Business Travel Supervisor
beckia@arrangemy.com
Sam
Business Travel Consultant
samc@arrangemy.com
Harry
Business Travel Consultant
harryl@arrangemy.com
Ash
Business Travel Supervisor
ashleyh@arrangemy.com
Jamie
Business Travel Supervisor
jamiel@arrangemy.com
Jodie
Business Travel Consultant
jodieb@arrangemy.com
Andrea
Venue Sourcing Supervisor
andreap@arrangemy.com
Maria
Venue Sourcing Consultant
mariah@arrangemy.com
India
Event Management Consultant
indiap@arrangemy.com
Vicky
Venue Sourcing Consultant
vickyj@arrangemy.com

Accounts

Gavin Poole
Gavin
Financial Director
gavinp@arrangemy.com
Michelle Davis
Michelle
Accounts Office Supervisor
michelled@arrangemy.com
Bianca Sedgwick
Bianca
Accounts Assistant
biancas@arrangemy.com
Victoria Tredwell
Victoria
Travel Accounts Manager
victoriat@arrangemy.com
Lori Hopkins
Lori
Travel Accounts Assistant
lorih@arrangemy.com
Bryn Wigley
Bryn
Accounts Assistant
brynw@arrangemy.com
Rahima Akhtar
Rahima
Accounts Assistant
rahimaa@arrangemy.com
Julie Cassidy
Julie
Accounts Assistant
juliec@arrangemy.com
Luke
Accounts Assistant
lukeo@arrangemy.com

Misc

Charlotte
Executive Assistant
charlottem@arrangemy.com
Gary
Implementation and Systems Manager
garyd@arrangemy.com
Alex
Software & Development Manager
alexg@arrangemy.com

Associates

Jen
Associate
jen@copperhouseevents.co.uk
Joni
Associate
Jonij@arrangemy.com