We are proud to be one of the largest privately owned business travel agencies in the UK. Our eighty plus staff team in Worcester works with our expanding lists of clients to deliver cost effective and impartial solutions. This renowned caring service is supported by our ongoing investment in the latest technology to enhance our customers’ experience.
Because we care we offer our clients a truly personal service through our Account Management structure combined with a comprehensive suite of Management Services that gives them control.
Our flexible approach means that our range of services embraces everything from single bookings to working with our larger clients to create a cohesive Strategic Meetings Management Policy.
As well as air, rail and accommodation, arrangeMY provides a whole host of other travel services including visa applications, car hire and ferries.
We guarantee that we will always offer you the best rates available for all bookings. We will never be beaten on price or service on the same booking terms and conditions.
With access to the world’s leading airlines, the ability to hold seats and extensive experience in planning and booking flights all over the world, our travel team are your one-stop shop when it comes to global roaming.
arrangeMY Trip is our total booking solution. Our online portal enables you to search and book the cheapest tickets and accommodation available in around 3 minutes. There is a single login and the system can be tailored to manage any specific travel policy.
While providing access to our award winning online booking tool, arrangeMY Trip, if required, we also operate a full professional expert agent-led service for those who prefer to speak with someone over the phone or via email.
Whatever your event, our expert team will source the right option for you with our FREE venue finding service. We will take you through the whole venue finding process, from the initial proposal to site visits at shortlisted venues and full pre and post event support.
We have been helping companies reduce their meetings spend since 1990, with our work shifting from achieving the best rates for one-off events, to managing companies’ complete meetings spend – a discipline known as Strategic Meetings Management.
We truly believe that our clients receive exceptional customer service. Combined with a competitive fee structure, which can be built upon your bespoke requirements.
Our consolidated invoice service automates the payment process, delivering documentation to you electronically. This system streamlines the billing process by reducing the number of individual invoices you handle, saving you time and reducing your costs.
Our office is open between the hours of 8am and 8pm, which is particularly useful at hotels because this is the key check in and check out period. However, we also offer a 24 hour assistance to support our clients during emergencies.
Our detailed management information enables you to monitor usage and spend levels. This service is an online solution that enables us to have real time management information at your fingertips in 7 seconds, allowing you to maximise the effectiveness of a preferred hotel and travel programme by identifying savings and compliance.
Your Account Manager is responsible for all aspects of your relationship with arrangeMY. They will work closely with your organisation at procurement, finance and booker level to ensure that you receive a level of service that not only meets, but exceeds your expectations.
As an arrangeMY client, you will have a dedicated account management team, led by one of our experienced account managers.
They will work closely with your organisation, procurement, finance and bookers, to ensure that you are receiving an excellent level of service that doesn’t just meet, but exceeds your expectations.
Our account managers will work hard to understand your compliance goals and objectives, as well as your desired level of policy management or enforcement.
As part of our review procedures, your account manager will provide management information bespoke to your organisation, with recommendations based on these findings to further improve our service offering. One of their principle objectives is to identify where you can make further savings and manage spend effectively.
Your account manager will carry out a detailed analysis of your existing travel policy. If you don’t have one, we can help you to develop a tailor-made version.
We will work closely with you to understand your set up and individual travellers’ personal preferences regarding their travel arrangements.
Our account managers work closely with new clients towards creating a bespoke implementation plan for which we become accountable.
Revenue Director
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Director of Business Development
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Head of Account Management
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National Account Manager
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Our detailed online management information, arrangeMY Data, enables you to monitor usage and spend levels. All of your transactions are captured and can be displayed in a variety of formats for easy interpretation and analysis.
Our reports provide summaries and detail by cost centre, business unit, department or individual traveller and booker. They can be fully tailored to suit your organisation and allow you to maximise the effectiveness of a preferred hotel and travel programme by identifying savings and compliance. You can also view your management information online 24/7, with real-time figures available.
In depth analysis of all travel, accommodation and meeting spend
Highlight risk and opportunity within the supply chain and key demand destinations
Identify best practice opportunities for cost avoidance, cost reduction or added value
Optimise negotiation leverage with preferred accommodation suppliers
Reports are fully interactive and can be manipulated and/or extracted to produce spreadsheets
Linked to your organisation’s KPIs
Identifies CO2 consumption to assist with CSR policies ISO14001 and 9001.
Believe it or not, research has shown that the typical cost of processing a single invoice in the UK can be up to a staggering £25!
This system automates and streamlines the billing process by reducing the number of individual invoices you handle, saving you both time and cost.
It is particularly useful if you have multi service requirements, as all travel, meeting and accommodation can be consolidated and invoiced on a monthly basis.
Bespoke invoicing tailored to your individual requirements. This includes capturing all purchase order numbers and cost centres
Linked directly into your existing accounts software.
No need to fill in a different credit application form for every new supplier you use
Managing your purchase order spend
Revenue Director
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Director of Business Development
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Head of Account Management
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National Account Manager
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Strategic Meetings Management has become an important strategy process that has been implemented by many organisations.
Through it they have been able to evaluate all of their meetings both internal and external across a range of agreed criteria. This process provides a number of recommendations from supplier strategy, cost utilisation and efficiency improvements.
In our experience, meetings and event spend is typically decentralised within organisations, often leading both to a lack of process and control.
This leads to little buying power, a failure to achieve best price and mitigate cost. It also means limited knowledge sharing and lack of best practice.
Through a comprehensive audit of your spend we will work with you to develop an effective meetings strategy – meaning that you can regain control, achieve maximum cost efficiencies and compliance.
Our process will lead to a clearly defined and mandated SMMP. Our expertise in venue sourcing, compliance, consolidation, technology and management information enables us to deliver significant savings on your event spend.
We can provide advice at any stage, whether you have a meetings policy in place that needs reviewing, or you are developing a strategy that will require implementation. We know that you will have very individual requirements and so we offer a flexible approach to help you achieve your goals.
A number of studies have shown that SMMPs see cost reductions of between 10 and 25% within the first year of implementation, making the benefits clear.
Revenue Director
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Director of Business Development
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Head of Account Management
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National Account Manager
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